WD My passport Ultra crash PLEASE HELP ME

a few days ago, i was passing information from my passport to another disk, however, for some reason, the passport started to be slow and stopped working. Now I can’t access it and the computer tells me that I have to format the drive in order to use it. I have precious information that I intend to recover. How do I recover all childhood memories? Now I’m trying to make a diagnosis but it wont pass 90%… I need help.