WD My Passport (3TB) Ultra Problem

I recently dropped my WD My Passport (3TB) Ultra and unfortunately now when I attempt to open the device, it will not show up on my computer nor can I access the files. It makes a high-pitch noise when I plug it in (I can only hear it if I put my ear to the device), but it used to only make a low humming noise before I dropped it

I’m wondering what the chances are of me recovering my data from the device? I’m a high school teacher and majority of my curriculum was contained within the device.

Any help would be greatly appreciated, thank you.


I recommend you contact a data recovery company since the drive may have sustained mechanical damage due to the fall.