a few days ago, i was passing information from my passport to another disk, however, for some reason, the passport started to be slow and stopped working. Now I can’t access it and the computer tells me that I have to format the drive in order to use it. I have precious information that I intend to recover. How do I recover all childhood memories?
WD don’t do data recovery … contact one one their service providers.
Do not format your WD My Passport for the time being, to avoid overwriting your data. You can use reliable data recovery software to recover the data to a different drive.
To maximize the chances of a successful recovery, do not write any new data to the drive before performing the recovery.
