Hello. I use Windows 10.
For some reason, my WD Passport Ultra is suddenly full. It is a 1TB drive, and I have about 100GB of files I want to keep. But suddenly, the drive is completely full.
I suspect it is full of old backups, but I cannot see them when I open the drive in file explorer. When I open the drive, all I see are the files I want to keep. To be clear: I do NOT want to use this drive for backup reasons. I use the cloud for that.
Can anyone help me remove these large, mysterious, and very unwanted files?
I see others have had a similar problem. Here are my responses to suggestions I’ve seen:
-I searched for .swstor files. Can’t find any, on the drive or on my PC.
-I refuse to format the disk. There are files I want to keep, and I think it’s crazy that I can’t selectively delete the things I don’t want. What’s more, I am pretty sure these mysterious files will show up again later.
-I am not paying to use BitRaser. It would be cheaper to order a new hard drive.
-I called WD customer support and the man told me I should buy another WD hard drive with much larger capacity. That’s the solution he suggested.
