Copying was taking too long so I cancelled but the cancellation was not successful and the app just hanged. I then shut down my laptop. After rebooting, I could no longer access my WD Passport 1TB. I used WinDlg but it was not successful. I also used the WD Drive Utilities but all drive tests failed (no drive test was done or the app just hang) . On Windows Disk Management, the drive appears to be “read only”. Please help. I want to retrieve very important files before reformatting my Passport.
Hello, thank you for replying. Yes, I also tried to connect, both with a different PC and laptop, and different port and USB cable. But the result was even worse. The WD Passport was not recognized.
When I plugged (using the original cable supplied) it in to the same port, it was recognized after a long delay, however I cannot open the directories because the file manager hangs.
