thank you for the reply!
I already tested the “remote access” by turning off my wifi on my smartphone but thank you for the hint!
When I’m at home:
When I access remotely:
I can see all shares
I can access all shares
I can access all subfolders in that shares - but the app keeps loading till infinity (with the little cloud-loading-bar-icon)
For the reason mentioned above I can not see any files (in some folders) or I can see the files - but when I try to load them I just see the round iphone-loading-bar in the middle of the screen. Nothing loads at all - no matter how long I wait.
For your better understanding: an example of my share structure:
--------- picture 1.jpg
--------- picture 2.png
--------- picture 3.gif
At home I can access every folder down to the files - including the files. No problem at all.
Remotely I can access the main share folders (in this example: “pictures”). I can access the first subfolder (2014 for example) but when I try open a sub folder (August), the cloud-loading-bar-of-death appears and nothing happens anymore.
I have a similar problem for my movies-share
------ Movie 1 (folder)
In this share I can access all folders, subfolders and files easily when accessing it in my home network.
When I try to access it remotely, I see the folders in the first level (german, english) but when I try to access one of the folders (english for example) I don’t see the list of folders that should be shown there. Again: the cloud-loading-bar appears and nothing happens anymore.
It appears to me that the closer I get to the lowest level of my directory (no matter which share), where the files are stored - that I want to access - the MyCloud Mirror has a problem to load them.
Regarding your question about the files in the public-share: I can see them when accessing remotely - but when I try to load them, I just get the round loading bar from my apple device and nothing is happening anymore.
Hopefully my explanation was not to long and confusing. I’m glad for any support!