My Hard drive is not appearing on file explorer, and I’m unable to access my files. My Computer recognizes the drive is connected, but I cannot access my files. I have checked the health/functionality of the drive through the command prompt and everything came back normal. I have gone through the troubleshooting on the WD support site and that didn’t work. I tried to find my files through EaseUS Data recovery, and what I found were 8 .sys files in a folder labeled “Lost Partition 1 (NTFS)”. These are just some of the solutions I have tried, and I’m open to any suggestions on how I can access my files. Thanks
Is it a new drive? Did you just upgrade to Win11? Was this working OK before and “suddenly” it’s not?
Read through this:
Follow the prompts
I already went through the prompts and it was no help. I’m trying to get what’s on it for my dad, he says he’s used it for the at least the last 6 months with Windows 11, and it was working just fine. I’ve tried most solutions I could find and came up with nothing. I figured using the Ease US recovery software would work, but like I said all I found was a lost partition. Could you explain to me what a partition is? It would help my search for a solution.
A partition is a section of a hard drive where data is stored. If your drive has a lost partition, it means the system can’t find the data.
To recover it, try:
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Partition Recovery Software: Tools like Stellar data recovery, EaseUS or MiniTool might help recover the partition.
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Recreate the Partition: This could erase data, so only do it as a last resort.
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Professional Recovery: If nothing works, contact a data recovery service.
I used Ease US and I found 8 .sys files in a folder labeled “Lost Partition 1 (NTFS)” With this Information, is there some way to put the partition back on the Hard drive? I want to keep the files, but I did try using disk management to reformat the drive, but it was unable to due to a “fatal hardware failure”
