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WD My Book seems reset (data seems lost)

Hello,

after years I want to access my data on a WD My Book (WD10000H1U-00). However, it seems as as if it had reset itself. I can see the tools (Setup.exe, Install.log etc.) but none of my data. I tried both Windows (11) and macOS (Ventura).

Is there a chance to recover my data?

Best,
hdd

Hi @hdd

Have you checked our knowledge base articles?
(Support for Western Digital Hard Drives | Western Digital)

Have you opened a Support Case?
If not, contact Western Digital Technical Support for assistance.
(Contact Us | Western Digital)

Hi @hdd

The drive may be showing only the WD software partition due to a corrupted partition table. Check Disk Management or Disk Utility for hidden partitions and use a windows data recovery software to scan the drive without formatting it.

Support for Western Digital Hard Drives | Western Digital

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