WD live tv hub - hard disk

Legacy Products WD TV
1

I removed the sata hd from my device and hooked it up to my Win 10 pc via usb cable. I am unable to view the files. It keeps searching. Am I missing a step?
Thanks,

2

Hi,

Please refer to the following KB article: Error

3

Hello Neha and thank you for that document. However, I could not find an answer. Any other suggestions?