I was operating my 2TB WD Elements external hard drive as usual. Ive had it for about 7 months and it has worked wonderfully.
One day (today), i had tripped over the cables and the hard drive fell on the floor from the table (the table being around 30 cm off the ground).
Now when i plug it in the light flashes and it makes its hum (so its “moving”) but it would not be picked up. I tried it on a pc and 2 laptops and it is not being recognised at all.
My question is more of a plea of advice as to what i should do? Will the WD warranty place still accept it and replace it / fix it? Is the data recoverable? Can WD recover the data? Or should i seek the help of computershops?
Thanks for your time