WD for Mac can't copy videos from Mac

WD External Drives External Drives for Mac
1

Hi there
I’m new to this page and I need help ASAP with my WD my passport for Mac (model wdbfkf0010bbk wesn).

My videos from Mac are being transferred as images when transferred to the hard drive !!?!!

Pleaee help on this ASAP as I’m not really tech efficient when it comes to computers

2

Hi F S S,

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

http://support.wdc.com/support/case.aspx?lang=en

The link below will allow you to call support

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