I have a My passport 1TB External. I’m on Windows 7 x32. After I updated I’ve been getting a lot of bugs and extreme lag. I have to restart my PC everytime so I can renter the External. I then installed all WD software from the Control Panel, didn’t change anything or help at all.
I have no clue what to do or what has happened, but my External HD is pretty much useless right now. I have very important files on there, I need to get access to this immediately.
EDIT: Now my PC has trouble recognizing the External. I tried it on my Laptop also, it doesn’t show anything. It shows up under disk management sometimes. For example it’ll show up then simply disappear.
My external HD will not appear under DISK MANAGEMENT. I don’t know if the USB cable that connects the External to my PC is bad or not? My external was working an hour before all this happened, so I don’t understand what is happening?
It is showing in Disc drives
Also, when I click on “Devices and Printers”, an icon appears with “My passport 0730”. This is what is shows.**
My External does light up when plugged into my PC and turns off when removed. I can hear a ticking sound which sounds like the HD working? I tried to change the drive names & tried to format but there is no use.
I kindly request you help me to fix the problem asap. I have very important data in this disc and no back also. Kindly suggest me how to get rid of this issue.