WD Elements not able to access

Portable Drives My Passport
1

I purchased a WD Elements portable 2TB recently and tried to mount on my Mac. The LED is on but the laptop is not able to access the Elements. What could be the reason.

2

This is the My Cloud Home forum … try posting in the External Hard Drives for Mac forum

3

Oh… So sorry for that

Regds,

Ranjit