WD Elements 1TB not appearing

i got WD Elements 1TB for about 3 years and this problem just came out from nowhere

i can’t see my WD on my computer or disk management or DLGDIAGbut i can see it on device manager,

and that’s not the only problem.

whenever plug the WD to usb port, all application i try to use after blink sound won’t come out no matter what application i try, but when i unplug the WD, all the application i try to open before come out.

i already try change to all usb port or different computer, i try change power cable and adaptor cable but no help

can somebody help me.

What changes have you made on yoiur comp before the issue occured??