WD Community

WD Discovery will be back shortly. Check back later

For the last 2 or 3 days I’ve been getting a message about “WD Discovery will be back shortly. Check back later”. I cannot access the “Shared” folder where all our files are. I also don’t have access to the “Apps” folder. I think even the alarms (not sure what that one is called) also is out. I called support and the initial thought was to wait. After two days I removed the app and reinstalled it. Same thing. Has anybody else seen this?

Hi.

I am also getting all of the above. I’m sure they’re just having a maintanence of the servers or something.

It would be great if they make an announcement as well as when are they expecting it to be corrected. I am dead in the water. I can use the web gui but it downloads the file when you are trying to access it. If I am looking for a file, it downloads one by one. :frowning:

I conflicted with a general kind of issue last time, I am at this point searching for some obvious plan.

I wish there had been an announcement. I don’t know if it will be fixed or we are dead in the water.

It seems the post was deleted. I guess it was not good news. I just checked and there was nothing on my shared still. Help!

Post deleted by mistake.

Please see the following post regarding the current reported issue:

http://community.wd.com/t/wd-discovery-will-be-back-shortly-message/277703

I hope it is the same error as on the left is what you are working on. On the right is the one I have on my screen. Just for my own peace of mind I wanted to confirm it is the same issue. I guess your shared is empty whereas my Shared does have files. Please, let me know when it is fixed. :blush:

The service is now restored. Please see the following post:

http://community.wd.com/t/wd-discovery-will-be-back-shortly-message/277703

Awesome, my files are back! Thank you very much.

Help, my shared files are gone and now I cannot even see the storage!!!

Is this going to be fixed? At least an acknowledgement they are working on it? I have nothing. No files from the “Storage”, nor from “Shared”, nothing.

Even though it was annoying, but I was able to access my files through the web gui. People, now even the web gui is not working. I have files I need to access!!! Can we at least have an acknowledgement somebody is working on it?

Dear obarron,

There is no known issue at this time. Please create a support case with our team, so your issue can be further investigated:

https://support-en.wd.com/app/askweb

Support for Western Digital Hard Drives | Western Digital

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