WD Community

WD Caviar Blue SATA Hard Drive 500 GB - Controller Died I think

My mother-in-law asked me to recover some data from her old hard drive.

It’s a WD Caviar Blue SATA Hard Drive 500 GB.

When connecting it the drive spins up but nothing is detected, so I’m guessing the controller is gone.  Is there a generic controller I can buy to test that out?

The drive is gone if I do nothing, so I might as well try to get the data off of it (and get brownie points with my mother-in-law).

Hello,

Replacing the controller card on a hard drive is not a recommended method for recovering data or drive functions. There are many firmware changes that would make it very difficult to find a controller card  with the same firmware of the defective drive. Replacing the controller card may damage the hard drive further. If you need to recover the data on your drive, please contact one of our recommended preferred data recovery partners.

The controller would be $20ish, whereas data recovery is $100’s.

The data is worth $20, not $100+.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.