WD Book not recognised by any PC

Portable Drives My Passport
1

Hello, I have a WD Book 2507A - MDL WD25001032-001
Basicaly the Book is not being recognised by any of the computers in the house - using Windows 10 and Windows 7.
Iplug the Book into the computers - using various USB ports - the Book works normally - light is on the disks spin - just normal. But the Drive is not showing at all - not in Device Manager or Computer Manager.

I know there are several threads regarding simmilar problems - but they all seem to suggest that the drive is being recognised in some way on the computer.

Mine is not - nowhere to be seen - and yet as I say the Book it’s self seems to be operating as it should.

What can I do - any solution?

Yes I have tried a differant USB cable - straight out of a packet (new).

At my wits end - need the files that are on the Book.

Any help would definately be appreciated, thank you.

2

Hi djg145,

Is the drive is showing up in the Disk Management. If it does, what is the status of the drive (Not initialized, Unallocated, Healthy partition)?

3

Hello Alex, No it isn’t showing up in the disk management or the device manager. When I plug in the USB cable, the book comes alive and seems normal, just not being actually recognised by the computer. I have since taken the hard drive out of the cover, plugged it directly into the computer and it was recognised straight away. So I have since removed my files and formatted the hard drive. Rebuilt it and still not recognised.

4

Hi, I have the same issue. How did you access the case to get at the drive (without doing permanent damage)?