I have a My Passport Ultra (not the metal version) and currently use WD Backup. When I go to WD’s download webpage and click on WD Smartware the application products lists My Passport Ultra Metal. The My Passport Ultra product does not show up. Is that information wrong? Should My Passport Ultra be listed as a supported device? Yet posts I read show people using WD Smartware with the My Passport Ultra hardware.
If I click on WD Backup the application products list My Passport Ultra. According to that information, I should be using WD Backup as my software.
So which software is the correct one to use for My Passport Ultra? Can both used if I transition over to WD Smartware?