WD 4T not working

Continuing the discussion from My WD External hard drive not recognised:

Hello,

Can you explain a bit more about your issue?

Hi, Thanks for contacting me back.

Well, last two days i used it as usual in the evening. I finished my job
and i unplug it. But when i want to use it again my labtop doesn’t
recognized it. I tried to restart my laptop but it still can’t recon. So i
decided to contact WD help center for help! All my files are still there!
What am i gonna do? I just bought it less than 2 weeks.

Thanks

Best regards,

Ta

Hello,

Have you tried replacing the USB cable and/or using another computer?

Yes I tried, but not working! Please tell me how to solve it and quick!

Thanks

Ta