Using my passport on the laptop

I purchased my passport to back up my iTunes library, which I have been doing. But, with all the issues surrounding iTunes and synching my “older” iPods…I got a different player, with the intention of loading that ( AK SR35 ) player from my backup. plugging the WD into the laptop, it does not show me any of those files ?!? however, plugged back into my iMac , there it all is … Not knowing how all of it works, my guess is, the original use, on the Apple, makes it…in some way ? unreadable for the laptop…which is Windows 11. Is there an EZ way around this ?

Hi @roodoob ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: