The drive side, USB3 connector is so small, after several uses becomes too loose and comes apart after a few uses. Any way to TIGHTEN it to stay connected? This unintentional disconnect causes problem with the Windows buffers.
The USB2 were large and one had to “pull” them apart. These after awhile will just “fall” out.
You should try contacting WD’s Technical Support about this for live assistance and troubleshooting:
To Contact WD for Technical Support
