Now that I have planty of room (8tb actually abpout 5/6 with it in raid 5) to archive some data i tried to transfer 300gb of data off of an external hd so that i can start using it for external backups to take off site.
1st option was to run it through my desktop but that eastimated to take 24 hours for 300gb.
2nd- figured that using the usb port on the ex4 would be much faster and efficient… set up the job, connected the device (Touro mobile with about 10 folders on it) and selected the check box on the root of the drive, noticed it does not select all and that you can’t use CtrL or Shift to select multiple? Do yo ureally need a job for each folder or to dump all of them into a single prior to copy?
Started the backup and everything ground to a halt, my users and myself lost connection and i had a box with 4 happy flashing lights and not much else.
Tried to power down and ended up pulling the plug after 5-10 min. ( i know this is a known issue i looked it up)
Is this normal?
Also woudl really like some more info on incremental backups than the meager owners manual provides.
Hello there, I would like to know if you are running the unit on the latest firmware update. Also i would like to know if this happens with other external drives?
On my EX4, I have the same symptoms as you did when I connect a USB drive in NTFS format (high CPU load makes the device unresponsive). No such issues with a drive formatted in HFS (Mac). I assume ext format would be fine as well.
Yep. I just tried to do something similar as the original post. I wanted to backup a 4TB external drive to the NAS. Upon plugging it into the EX4 via USB everything went nonresponsive. I had to try an manually shut down the box and eventually had to just pull the plug!
It turns out many people report the same problem over many sources. Some posts are almost two years old. As this is a much touted feature, WD should please look into fixing this common issue.
(And yes, transferring via the network was the only option. Transferring via network from the external to the NAS was estimated as a taking more than 2 days to move 469 GB.)
I just ended up moving a few files at a time for days on end.
Besides this non-functioning feature, the box has been great.
