Updating firmware

Portable Drives My Passport Wireless
1

I am trying to update my firmware on my passport wireless. it downloads it just fine but then when it goes to install it pops up a window like its installing but theres no progress and just sits there. not sure whats going on.

2

Hello,

I recommend you email WD support about this.

http://support.wdc.com/support/case.aspx?lang=en

3

I fixed it myself.

4

Hello,

Can you please share the solution to your issue? It might help other users.