While updating My Passport Wireless 2 TB firmware the process was interrupted - or never finished. (How long should this take?) What are the next steps to take? The Community seemed to indicate a reset, so tried that. It does not help. When I connect by USB, I receive an error: There is a problem with this site. Scan and fix it.
I’m using Windows 8.
Using File Manager, I can see initial files and folders. I have tried a manual Firmware update, but nothing happens.