Unsupported format (file)

I have a wdtv hd live (brand New). it will play all types of files e.g mkv/avi etc from my passport, but certain mkv/avi files etc wont play through my ethernet connection, any ideas

You’re in the wrong forum, but I’ll try to address.

MKV and AVI are both “Containers,” and as such, can have a number of different CODECs being used inside.

In order to determine the exact issue, we’ll need to see a MEDIAINFO dump of the offending file.

http://mediainfo.sourceforge.net

sorry, how do I dump the mediainfo file?

think i’ve found it!!

General
Complete name                    : C:\Documents and Settings\All Users\Documents\doctor_who_2005.a_christmas_carol_2010_special.hdtv_xvid-fov.avi
Format                           : AVI
Format/Info                      : Audio Video Interleave
File size                        : 550 MiB
Duration                         : 1h 1mn
Overall bit rate                 : 1 247 Kbps
Writing application              : transcode-1.1.5

Video
ID                               : 0
Format                           : MPEG-4 Visual
Format profile                   : Advanced Simple@L5
Format settings, BVOP            : Yes
Format settings, QPel            : No
Format settings, GMC             : No warppoints
Format settings, Matrix          : Default (H.263)
Codec ID                         : XVID
Codec ID/Hint                    : XviD
Duration                         : 1h 1mn
Bit rate                         : 1 105 Kbps
Width                            : 624 pixels
Height                           : 352 pixels
Display aspect ratio             : 16:9
Frame rate                       : 25.000 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Compression mode                 : Lossy
Bits/(Pixel*Frame)               : 0.201
Stream size                      : 488 MiB (89%)
Writing library                  : XviD 1.2.1 (UTC 2008-12-04)

Audio
ID                               : 1
Format                           : MPEG Audio
Format version                   : Version 1
Format profile                   : Layer 3
Mode                             : Joint stereo
Mode extension                   : MS Stereo
Codec ID                         : 55
Codec ID/Hint                    : MP3
Duration                         : 1h 1mn
Bit rate mode                    : Variable
Bit rate                         : 128 Kbps
Channel(s)                       : 2 channels
Sampling rate                    : 48.0 KHz
Bit depth                        : 16 bits
Compression mode                 : Lossy
Stream size                      : 57.0 MiB (10%)
Alignment                        : Aligned on interleaves
Interleave, duration             : 24 ms (0.60 video frame)