Wont play alot of my AVI. files and some MKV file?!

I just bought the WDTV Play to replace my first gen media player.

Im finding it wont play alot of my normal AAVi. files and some MKV. files. THey played perfectly on my old wd player, does any one else have this problem?

Many thanks. in advance for any advice :wink:

Please post the full TEXT output of MEDIAINFO for such a file.

http://mediainfo.sourceforge.net

Here is the code of ne of the AVI. files and one fo the MKV. files. Thanks for the software link was looking for one for ages. So what do you think? Thanks :wink:

General
Complete name                            : E:\M.A.S.H\Season 01\1x10 - I Hate A Mystery.avi
Format                                   : AVI
Format/Info                              : Audio Video Interleave
File size                                : 173 MiB
Duration                                 : 25mn 37s
Overall bit rate                         : 942 Kbps
Writing library                          : AVI OpenDML FlasKMPEG plugin release

Video
ID                                       : 0
Format                                   : MPEG-4 Visual
Codec ID                                 : DIV3
Codec ID/Hint                            : DivX 3 Low
Duration                                 : 25mn 37s
Bit rate                                 : 823 Kbps
Width                                    : 512 pixels
Height                                   : 384 pixels
Display aspect ratio                     : 4:3
Frame rate                               : 29.970 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.140
Stream size                              : 151 MiB (87%)

Audio
ID                                       : 1
Format                                   : MPEG Audio
Format version                           : Version 1
Format profile                           : Layer 3
Mode                                     : Joint stereo
Mode extension                           : MS Stereo
Codec ID                                 : 55
Codec ID/Hint                            : MP3
Duration                                 : 25mn 36s
Bit rate mode                            : Constant
Bit rate                                 : 112 Kbps
Channel(s)                               : 2 channels
Sampling rate                            : 48.0 KHz
Compression mode                         : Lossy
Stream size                              : 20.5 MiB (12%)
Alignment                                : Split accross interleaves
Interleave, duration                     : 200 ms (6.00 video frames)

General
Unique ID                                : 254067161330375408501798812876741652581 (0xBF238E2DFBF4D609BB28396FCCE5B065)
Complete name                            : E:\27 Dresses - 2008 - 720P BluRay DTS.mkv
Format                                   : Matroska
Format version                           : Version 1
File size                                : 4.35 GiB
Duration                                 : 1h 50mn
Overall bit rate                         : 5 625 Kbps
Movie name                               : 27 Dresses (2008)
Encoded date                             : UTC 2008-05-01 11:47:41
Writing application                      : mkvmerge v2.1.0 (‘Another Place To Fall’) built on Aug 19 2007 13:40:07
Writing library                          : libebml v0.7.7 + libmatroska v0.8.1
Attachment                               : Yes

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 5 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 1h 50mn
Bit rate                                 : 4 111 Kbps
Width                                    : 1 280 pixels
Height                                   : 532 pixels
Display aspect ratio                     : 2.40:1
Frame rate mode                          : Constant
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.252
Stream size                              : 3.10 GiB (71%)
Writing library                          : x264 core 59 r839M 27c3071
Encoding settings                        : cabac=1 / ref=5 / deblock=1:-3:-3 / analyse=0x3:0x133 / me=umh / subme=6 / me-prepass=0 / brdo=1 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=1 / cqm=2 / deadzone=10,10 / chroma_qp_offset=0 / threads=6 / nr=0 / decimate=1 / mbaff=0 / fgo=8 / bframes=3 / b_pyramid=1 / b_adapt=1 / b_bias=0 / direct=1 / wpredb=1 / bime=1 / keyint=250 / keyint_min=25 / scenecut=40(pre) / rc=2pass / bitrate=4111 / ratetol=1.0 / rceq=‘blurCplx^(1-qComp)’ / qcomp=1.00 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / pb_ratio=1.16 / aq=2:1.00
Language                                 : English
Default                                  : Yes
Forced                                   : No

Audio
ID                                       : 2
Format                                   : DTS
Format/Info                              : Digital Theater Systems
Mode                                     : 16
Format settings, Endianness              : Big
Codec ID                                 : A_DTS
Duration                                 : 1h 50mn
Bit rate mode                            : Constant
Bit rate                                 : 1 509 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 24 bits
Compression mode                         : Lossy
Stream size                              : 1.17 GiB (27%)
Default                                  : Yes
Forced                                   : No

Text
ID                                       : 3
Format                                   : **bleep**
Codec ID                                 : S_TEXT/**bleep**
Codec ID/Info                            : Advanced Sub Station Alpha
Compression mode                         : Lossless
Default                                  : Yes
Forced                                   : No

On your AVI file:  The codec is DIV3, which is a DivX variant that is not supported.

On your MKV file:  The profile used is AVC High@L5.1.   That’s not a supported profile.   Only 4.1 and below are supported for AVC video.

http://www.wdc.com/en/products/products.aspx?id=920#tab3

Divx3 is based on a hacked Micro$oft codec isn’t it ?

http://en.wikipedia.org/wiki/DivX

thanks so much for explaining… Do you know if converting will help, i was told it messes with the quailty? Any suggestioms on software to do it? Thanks

you can use all software… for convert or reconvert for example you can use:

Xvid4PSP… it’s freeware.