Unable to play the selected file

Model: WD TV Live HD Media Player
Part number: WDAAP0000NBK

“Unable to play the selected file.Please see the User
manual for a list of supported file formats.”

That includes .mkv, .mp4, .avi files.
Nothing plays anymore.

WD TV Life connected to TV via HDMI
Playing off either of 2 HD’s or USB
Please Note:  it all worked just fine for years!!

I  think it started when it upgraded to Version 1.06.34_V

Installed latets Beta Version 1.06.41_V, no luck.
Reset it to factory default, no luck.
Rolled back to Version: 1.06.15_V, no luck.
Formated a USB drive, loaded an .avi file
I know used to play, no luck.

Not even this one:

General
Complete name                    : C:\Users\Public\Videos\Sample Videos\Wildlife.wmv
Format                                    : Windows Media
File size                                  : 25.0 MiB
Duration                                 : 30s 93ms
Overall bit rate mode          : Constant
Overall bit rate                      : 6 977 Kbps
Maximum Overall bit rate    : 6 183 Kbps
Movie name                            : Wildlife in HD
Encoded date                         : UTC 2008-08-25 21:11:16.400
Copyright                                : © 2008 Microsoft Corporation
Comment                                 : Footage: Small World Productions, Inc; Tourism New

Zealand | Producer: Gary F. Spradling | Music: Steve Ball
SfOriginalFPS                         : 299700

Video
ID                                               : 2
Format                                      : VC-1
Format profile                         : Advanced@L3
Codec ID                                  : WVC1
Codec ID/Hint                          : Microsoft
Description of the codec       : Windows Media Video 9 Advanced Profile
Duration                                    : 30s 97ms
Bit rate mode                           : Constant
Bit rate                                      : 5 942 Kbps
Width                                         : 1 280 pixels
Height                                       : 720 pixels
Display aspect ratio               : 16:9
Frame rate                               : 29.970 fps
Chroma subsampling            : 4:2:0
Bit depth                                  : 8 bits
Scan type                                : Progressive
Compression mode               : Lossy
Bits/(Pixel*Frame)                  : 0.215
Stream size                              : 21.3 MiB (85%)
Language                                 : English (US)

Audio
ID                                              : 1
Format                                     : WMA
Format version                       : Version 2
Codec ID                                 : 161
Codec ID/Info                         : Windows Media Audio
Description of the codec     : Windows Media Audio 9.2 - 192 kbps, 44 kHz, stereo

(A/V) 1-pass CBR
Duration                                  : 30s 92ms
Bit rate mode                         : Constant
Bit rate                                    : 192 Kbps
Channel(s)                              : 2 channels
Sampling rate                        : 44.1 KHz
Bit depth                                 : 16 bits
Stream size                            : 705 KiB (3%)
Language                                : English (US)

Any ideas?

At wits end!

Do I have to dig a very small hole in the backyard for it  .  .  .  .  .  . ?

Hello,

After you did the roll back, did you tried to hard reset the unit  with the fisical reset button on the unit it self?