WD Community

Unknown files in My Cloub Home directory

Hi
I use My Cloud Home from a Mac with OS 10.13. For some time now, the My cloud Home directory has been crowding with files that suddenly appear, and that can only be opened with a text editor. The files contain a very long string of unreadable “words” and numbers and have names like “8PrsEs”, “0S6zwQA”, “BS0pt8Y”, etc. I would like to know if anyone knows what these files are about, and if they could be deleted without having problems. Thank you very much !!!

I have the same problem

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.