I talk about MyBookLive and no other product. So I’m not interested about comment concerning other products.
Here:
3. Network drives such as the My Book Live that include the WD SmartWare software do not have a VCD. Because there is no VCD, these instructions do not apply to the product.
Following link talk about unlock but it’s not for MyBookLive. So for that I create on for it.
http://community.wdc.com/t5/External-Drives-for-PC/My-HDD-is-locked-and-wont-unlock/td-p/100860
So don’t talk about VCD with MyBookLive.
But in this case does it mean we can’t unlock this drive?
I really don’t understand when we are a big company like Western Digital that we can sell bad product like MyBookLive ( MBL )
So guys at this company don’t make their job correctly and quality service don’t exist so.
I buy MyBookLive (1 TB – Network Drive) recently and try to install it.
I follow ALL what WD say but I never able to use this product.
The MBL stay all time LOCK and don’t find something to unlock it.
When I install stuff on CD all work correctly.
I can run WD Quick View and WD Smartware (it’s ironical to call that Smart).
I can run the Dashboard and select options there (Settings, Users, Shares, Backups, Support).
I run the Diagnostic Test (quick and long) and no error there.
I Create Shortcut with WD Quick View. When I press this shortcut sometime I see something other time nothing.
I can run the firmware (1.6.2) update with no problem.
If I run Smartware I just see few options there and it’s impossible (before and after update the firmware) to UNLOCK MBL.
Again I really don’t understand how we can sell a product like that without any kind of quality service (hardware/software).
Maybe WD want to create a so “secure” hard drive that nobody can access it!
WOW!
