Hi. I’m trying to access an old My Passport Ultra.
I was trying to troubleshoot why it wouldn’t always show up as a device, and after I found and installed some drivers, my drive stopped being accessible. Before, I was able to open and see the drive’s contents, but now whenever I try to click on the drive (if it even shows up), the window stops responding entirely, and I’m forced to restart the task entirely through Task Manager.
I’ve tried to view the details via Disk Management, but it stalls and gets stuck on “Connecting to Virtual Disk Service…”. Under Device Manager, WD Drive Management devices shows up, but it’s using the latest driver… I tried using WD Drive Utilities, but it doesn’t detect the drive, and I tried to install Acronis True Image for Western Digital and WD Discovery, but both of the installers can’t connect to their services.
Is there anything I can do to access my drive?
