I have a My Cloud Home and I am desperately attempting to get the data off of the drive and onto an external drive WITHOUT DOING IT OVER THE NETWORK. Here is what I have done so far and where I am getting stuck. Any help will be greatly appreciated.
- All data is in public folder
- I have successfully erased ownership
- I have confirmed via SMB all data is intact
- On discovery app, it locates device successfully
- When I attempt to add it to the new account it give me 2 choices.
A. Setup as new device and delete all data
B. Device already setup, contact owner to get an invite
How on earth can I change ownership without losing the data?
I am assuming that once I do this, I will be able to transfer data via the USB port.
UGH, this is maddening!