Greetings,
I purchased as My Passport Ultra 2TB. I have encountered the following on multiple USB (both 2.0 and 3.0) cables, multiple USB ports (both 2.0 and 3.0), on multiple computers.
- disk 154 None The IO operation at logical block address 0x3f00c000 for Disk 2 (PDO name: \Device\000000a8) failed due to a hardware error.
- disk 154 None The IO operation at logical block address 0x800c000 for Disk 2 (PDO name: \Device\000000a8) failed due to a hardware error.
- disk 154 None The IO operation at logical block address 0x1c00c000 for Disk 2 (PDO name: \Device\000000a8) failed due to a hardware error.
Neither Data Lifeguard Diagnostic for Windows nor Acronis True Image 64bit rescue CD can not detect the disk. Dedicated forensics software (With Admin privileges) such as WinHex detects the disk as ‘WD My Passport 0820’ but can not access it.
DiskPart lists the disk as being online with a capacity of 0MB. USB Device Tree Viewer V3.1.6 can detect that the disk is connected, read the hardware and device ID, status as 0x0180600A. Full report.
How can I recover data from this disk?