Surveillance hard disk issue

Our 2tb surveillance hard disk is not going to be detected in computer. It is in the NVR device. We need the data back.
Note: no physical damage happened.
Cables are good.

Hi @NaveenHiremath,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask