Support out?

My Cloud Home My Cloud Home Single Bay
1

Why is there no support available online for the MyCloudHome? Have tried to access the email but it keeps bringing up a page saying this service is unavailable! Have now been without this system for over 4 days and my work is saved on this system so am getting quite frustrated at the lack of response

2

@nikwak1 Have you already tried here?

3

Yep - tried there