SN850X freezes entire system while playing steam games

WD SSD Products WD SSD Drives & Software
1

I have a ROG Strix G15CK, Intel(R) Core™ i7-10700KF CPU @ 3.80GHz, 3792 Mhz, 8 Core(s), 16 Logical Processor(s), 16GB RAM, BIOS Version/Date: American Megatrends Inc. G15CK.1101, 1/15/2021

When I play ARMA or other games on steam it freezes the whole system and the fan begins to go crazy. I’ve run diagnostics using the WD dashboard and windows and nothing comes up…no errors or issues. HELP!?

2

Hi @xhellerx
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

3

The freezing is a windows kernel fault and has nothing to do with a SSD

4

Check CPU cooling