Sharespace WD40000A4NC-00

After i plug in the power plug it lights up all front LED and eventually all the drives (4x) go green and depending if i have a network cable plugged a green LED network. No matter what I do however I cannot get the power LED to turn green. I have gone through the manual and followed the powering on process a dozen times and also followed the troubleshooting steps.

Furthermore I cannot access the drive with the WD Discovery tool (direct connect/crossover/straigh cable or via a switch). I have also tried reseting the device after it powers up and also tried holding in the reset button while it powers up. Eitherway i can press and hold the reset button (same with the power button) in till i turn grey and there is no reaction from the unit.

I have also checked the front panel for any broken button bezel pins and also tried different drive combination all with the same results.

Any idea what to do next?

Did you ever get this fixed?

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en