Saving passwords

Hello, my unit will not save user names or passwords, IE for Netflix. Have to keep entering both to watch. Anybody else had this problem.
Thx in advance David

Hi there,

This is not normal, please try to see if by resetting the unit you can fix the issue. Please check on this link to see if it can help you with the resetting the procedure:

http://support.wdc.com/KnowledgeBase/answer.aspx?ID=3646