I have a WD Passport that is a few years old now and I haven’t used it for a while - certainly not with my current laptop. When I try and access it and attempt to unlock the drive (using the correct password) I get a runtime error "Program D:\unlock.exe This application has requested the Runtime to terminate it in an unusual way. "
Can anyone help me on this? Thanks.
Hi @djblades
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
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