Remote access to Ultra EX2 asking for device code; not on device label

[TomCarp]

Tried to access the Ultra EX2 remotely and it wants a Device Code. Don’t recall that being requested the last time I attempted access.

I don’t have the install paperwork, and the device label doesn’t have such a code.

It’s been a long time since I tried to access the device remotely. Am I using the right web address (home.mycloud.com)?

[Bennor]

Already answered in your other post in the OS5 subforum:

Can't web logon after OS5 upgrade and 40 sec reset

No. Home.mycloud.com is for the My Cloud Home device, which is a completely different device than the My Cloud line of devices. To access the My Cloud web portal for remote access one uses: https://www.mycloud.com/ (select “Sign into My Cloud” on the right) Or https://os5.mycloud.com/ [MyCloud] [OS5MyCloud]

[TomCarp]

Thank you very much; am able to access.

And sorry I didn’t review older posts.

Tom