WD Community

How to access the EX2 Ultra via the internet (not from web browser)?

I have EX2 Ultra, I’m wondering if I’m travel abroad, how can I access my serve at home? and I’m not happy access via the www.mycloud.com , do you know other ways? thanks

Hello there,

You can use the MyClous app on your computer, this way you can access the unit remotely from different computers, also you can access the device via the mobile app.

Hope this helps.

Oh, is there any app for MAC?

That is correct there is a Mycloud application for Mac as well.

I didn’t find

If you go to setup.wdmycloud.com you should be able to go to the learning center, there you should be able to see the desktop app. Hope this helps

http://support.wdc.com/downloads.aspx?lang=en&fid=wdsfMyCloud This might help. Use WD My Cloud Desktop for MAC

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.