Red solid light

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

The front light is red solid and I cannot access it.

I have rebooted the drive, and tried to reset, but nothing happened.

The Ethernet cable has 2 green solid lights on the back of the Mycloud drive, and no light on the correspondent router port which is strange.

What should I do ? Three days ago I have accessed the drive… and it was working fine…

Thank you,
Best regards
Luis Monteiro

2

You could use the Search Function (Magnifying Glass in the upper right corner) and search for “mycloud Red Light” and find many posts about this issue.

3

I did it, but they all imply I can access the cloud drive, which is not the case. one said to disconnect, and reconnect the next day…

How can I connect directly to the PC ? Usb drive, would I be able to access it ?

Thank you,
Best regards