I am facing an issue with my 3Tb WD MyCloud, here are the details:
- Solid Red LED in the front Panel.
- Upper Ethernet LED is solid green (with network cable and without it as well)
- Ethernet connection to laptop or to router not detecting.
- When restarted, hard disk sounded okay when starting.
I tried pressing the reset button many times but nothing has happened, the phone support was of no help as well.
All my data are in this drive and I cannot afford losing it.
Has anyone faced such an incident before? Any way to recover without sending for replacement under warranty? I am in Dubai and it’s a hassle from here.