Recurring RAID Configuration Issues with MyBook Duo - Normal or Should I Claim Warranty?

External Drives My Book Duo
1

Hi everyone,

I’m reaching out to share some concerns and seek advice about my MyBook Duo. I’ve encountered RAID configuration problems twice now, which forced me to perform system restores using the restoration utility each time.

Is it normal for these issues to occur frequently, or should I consider claiming the warranty? Any guidance or similar experiences from the community would be greatly appreciated.

Thanks in advance for your help!

2

What exactly do you mean by “raid configuration problems”. What error messages did you get? How long have you had the Duo (what exact model is it)?

If the device is faulty and still under warranty, by all means you should RMA it.