Problems with My Book Duo as RAID 1

[davidllada]

I have a My Book Duo set up as Raid 1 (mirrored), and I keep getting this message:

“Error in RAID configuration. Your Device My Book Duo has RAID configuration issues. Please Launch WD Drive Utilities software to get more information”. The button to run WD Drive utilities does not respond. The only way to get rid of this prompt message is to restart the computer.

After restarting, I run WD Drive Utilities software, and RAID status appears as “healthy” and the Complete Drive Test is passed…

I hope the message is a false alarm, then?

[Keerti_01]

Hi @davidllada,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

[davidllada]

Yes, I have opened a ticket.