I have a My Book Live 1TB external drive. It is completely un readable. Is there any software available to recover the files from the hard drive? Since these drives fail so easily there has to be something out there from WD (free) to save personal files.
Well, there can be various reasons for a storage drive to become unresponsive. It can be a hardware issue or some technical issue. Reconnecting the drive won’t help in most of the cases. The drive remains visible and may be detected by the system if you connect it to another PC, but it doesn’t respond.
Below are the few possible reasons for a drive being unresponsive:
- A Lot of bad sectors
- Infected File (Virus or Malware)
- Driver issue
- Mechanical failure
In that case, recovering data from the faulty drive is the best option. If you don’t have any backup & you want to recover data from the drive then here, I suggest you to check out the below blog to know the possible solution for the same: https://www.stellarinfo.com/blog/how-to-fix-not-responding-hard-drive/
Hope this will help.