Re-installing Smartware and associating w/prior backup

WD Software & Mobile Apps WD Software
1

Hello, I have a windows PC and its hard drive is partitioned into two drives (C & D). D is where is store all my files and has been backed up using WD Smartware to my networked WD drive. C had Windows 10.

Yesterday I reformatted C and loaded Windows 7. I have WD smartware reloaded as well. I want to associate my prior backups on WD drive with my D drive (which still has all the files on it and should be current with what is on the WD Drive). I do not want to start over on the backup or upload from the WD drive. Is there a way I can tell smartware to associate the backup from before with the current D drive and then start continuously syncing again?

2

Hello,

To my understanding, the software should identify the existing backup.

If you goes to the backup tab on the software, do you still have both partitions available on the left side?

3

Yes. When I got to the drive/partition on my computer on the left, the WD
My Cloud shows space and shows also a box for “other backups” which is the
size of what I backed up earlier. When I go to the Backup tab it is not
recognizing that it is the same backup, it wants to start syncing / enable
backup and create additional/new.