Hello all,
I just purchased a 4TB WD My Book External Drive and, after using another one which I never re-formatted, wanted to re-format to exFAT so it was compatible with both my Windows and my Mac.
I tried to follow the instructions step-by-step as WD provided in their support pages (using the Windows 10 sequence), but I was not allowed to enter a partition that was larger than ~2TB. One step noted that I could add an extra partition to fill more space, and my disk management says that I have unallocated space, but when I try to click “New Simple Volume,” I can’t access it, it is faded gray.
If anyone knows why I might be having this problem or if there is an alternate solution to get back my original space, I would greatly appreciate it. I’d like to know I didn’t pay full price for half the space because I couldn’t format it correctly.
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EDIT
So, I managed to rectify the amount of space I had using the WD Quick Formatter. However, I’d still like to make my disk exFAT to be compatible with both a Windows and a Mac. How can I properly do this if the method WD Support provides will not work for me?
Thanks,
C
