Programs freezing

lately more and more movies that we have downloaded start freezing and been playing for about 5 minutes. I have uplugged the power to the WD attempting to possibly clear the memory, rebooted my computer and my wireless as well. It still happens. Any suggestions to why this is happening and how to correct it. Thanks.

Not the I’m aware of… The latest firmware should make it a lot better but I still have some freezing from time to time

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