The product registration interphase is not working, I have been trying to register my product for several consecutive days, without being able to do it.
I enter all information and at the end a message appears that reads. “We are sorry but this action can not be completed at this time. Refresh your browser and start again”. I have done this several times, please advise.
Same issue here - Might I ask, can your all confirm whether or not you bought the heatsink-less version? Perhaps from Best Buy even?
I get the feeling these drives were supposed to have the sink installed by design, but then when WD realized nobody wanted to pay 25 bucks for a hunk of metal on their SSD and were all instead buying the bare drives… The halted adding sinks, but neglected to update their SN records.
Even if that’s not the case, whatever it is, they need to get their ■■■■ together lol
I too encountered exact same error message several times today when trying to register a new product using the Firefox browser. Following other comments above, I decided to try registering using the Microsoft Edge browser. It worked first time.
WD really need to sort this out. Considering how many people worlwide use Firefox it’s shocking that your registration page is clearly not compatible with all popular web browsers.