Whenever I try to watch a video file from my WD easy store 4 TB external memory the video starts to load but then stops. This is only happening with new videos put in the external memory, any old video files will load without a problem. Maybe I installed an update and now it won’t play any new files? I don’t understand.
Whenever I click the video file it will take me to this loading screen and then kick me back to the previous screen. It seems like it’s making an attempt to play the file but can’t.